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Please find below, details of our Cookie and Privacy Policies.

Heart Children Cookie Policy

Cookie policy last reviewed on July 30th 2018.

Heart Children Ireland wants to ensure that your visit to our website is smooth, reliable and as useful to you as possible. Subject to your consent where required by applicable law, we use cookies to help us improve the use and functionality of the website. By using the our website, you are confirming that you accept our use of cookies. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies or only allow the use of certain types of cookies, please refer to your browser settings, which should allow you to accept or deny. You may also refer to Managing and Disabling cookies section on this page. Disabling cookies may prevent you from taking full advantage of the website, so we recommend you keep cookies active.

1 What are Cookies 

  • A cookie is a tiny element of data that a website can send to a visitor’s computer’s browser so that this computer will be recognised by the site on their return. Cookies serve a number of purposes like recognising a computer on connection to the website, which in turn allows the server to make downloading of pages faster and navigating between pages more efficient than on first viewing, remembering your preferences, interests or log in details, and generally improving your experience.
  • Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, remembering your preferences,  likes and dislikes by gathering and remembering information about your visit.
  • A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us.
  • You can also use the browser settings to withdraw your consent to the use of cookies at any time or delete cookies that have already been set on your Device.  

2 What type of Cookies do we use and why do we use them

Heart Children Ireland uses only very simple forms of cookies for basic purposes:

Session Cookies – improve website navigation

Webpages have no memories. A user going from page to page will be treated by the website as a completely new visitor. Session cookies enable the website to keep track of your movement from page to page and allow you to proceed through many pages of a site quickly and easily without having to authenticate or reprocess each new area you visit. 

Performance Cookies

These cookies collect information about how visitors use our website and the performance of the website. For instance, how and how often the website is visited and  which pages visitors go to most often. Measures technical performance of the pages, such as how long it takes to load. These cookies don’t collect information that identifies a visitor. 

All information these cookies collect is aggregated and therefore anonymous. We use these cookies to test different designs and features for our website

3 How Secure are Cookies 

Cookies do not in themselves present a threat to privacy, since they can only be used to store information that the user has volunteered or that the web server already has.

4 Managing and Disabling Cookies

For instructions on blocking and deleting cookies, see the privacy and help documentation of your specific browser’s website. If you use more Devices and/or browsers you will need to disable cookies on each Device and on each browser separately. Here are the locations of the cookie settings for all major web browsers:

  • Internet Explorer – Tools > Internet Options > Privacy tab.
  • Mozilla Firefox – Tools > Options > Privacy menu.
  • Safari Users – Edit > Preferences > Privacy menu.
  • Chrome Users – Settings > Content Settings > Privacy > Cookies.

If you limit the ability of our websites to set cookies, this may prevent you from using certain features of our website properly and affect your user experience.

5 Where you can get more information on Cookies  

You can find more information about cookies by visiting the following information websites:

6 Changes to the Cookie Policy  

We may update our Cookie Policy from time to time to reflect any changes in technology or legislation which may affect the way in which cookies are used by us and how you, as a user, can manage them. By continuing to use our website you accept our use of cookies and can opt out at any time in the ways outlined above.

Heart Children Ireland Privacy Policy

Privacy policy last updated on 30/07/2018

Heart Children Ireland (HCI) Registered Charity Number 10022, with registered office at Carmichael House, North Brunswick St. Dublin 7 is committed to compliance with the new General Data Protection Regulation (GDPR) and respecting your rights to privacy.

This document explains our data processing practices and your rights regarding the ways in which any personal data you provide us, is used. 

1 How do we collect your information

You typically will provide us with information when you:

  • Register online for HCI membership
  • Subscribe to our email newsletters
  • Fill out a form at any of our organised events
  • Order a product on our website
  • Make a donation or register for a campaign or event
  • Send feedback about any of our services or make a complaint
  • Interact with our office or services
  • Avail of our services, such as our family Psychology Support Services 

Additionally, refer to our Cookie Policy for details on any information that we may collect when you visit our website 

2 What types of information do we collect

We typically will collect the following types of information

  • Family and Childs name and address 
  • Email address and telephone details
  • Your Child’s CHD condition 
  • Any other relevant details that you decide to provide during the provision of any of our services 
  • Information provided when registering for a HCI event 

3 How do we use your Data

  • To keep you informed about what we are doing in the fight against Congenital Heart Disease. If you have signed up for Heart Children Ireland’s email newsletter, you will receive this email once every couple of months. At any time you can unsubscribe from receiving future emails by emailing heartchildren@eircom.net or by clicking the ‘Unsubscribe’ link at the bottom of every email.
  • To effectively provide services such as our family Psychology Support Services. 
  • From time to time we will use your postal address to send you updates on the impact of your donation, and let you know how you can get involved in our fundraising and campaigns. We may also contact you by phone and email if you have given us consent to do so. We will always respect your privacy and will always give you the option to stop hearing from us.
  • To invite you to upcoming Heart Children Ireland events.
  • To communicate Heart Children Ireland’s messages to you through other media channels such as Facebook, Google, Twitter.
  • To process payments, fulfil online order and confirm transactions. For example, donating or purchasing online, or paying an event registration fee. We will use your information to complete your order and to follow up, where relevant or requested, by email, phone or post on any transactions and issue payment receipts.

4 With whom are we sharing your data

We do, from time to time, receive requests from other HCI members to meet/chat with other members. However, we will not disclose any contact details or any information we hold to any person without first getting written permission to enable us to share your information.

We may disclose your data to our affiliated organisations and to service providers who render services to us or you on our behalf (all of which are contractually obligated to act only on our instructions and in accordance with applicable laws, including GDPR).

Our service providers include:

  • Banks and payment providers – to authorise and complete payment transactions
  • Organisations within the payment card industry – to help prevent online fraud
  • IT, information security and cloud services providers – to help us provide the Services and keep your data safe
  • Psychology Support Services
  • Communication providers – to assist us with the processing and delivery of email and other communications;

Heart Children Ireland funds a professional psychology service for its members. The clinical psychologist who provides this service works independently of Heart Children and adheres to appropriate professional practices. The information shared between Heart Children Ireland and the psychologist, with members’ consent, consists of a list of the people who access the service in order to confirm that they are members and thus eligible to access the funded service

For details on the information collected when you make a donation or organise an event, please refer to the privacy and cookie policy of our online fundraising provider Everydayhero   https://nfp.everydayhero.com/ie/heartchildrenireland

For details on the information collected when you register online for a HCI event, please refer to the privacy and cookies policy of our online event registration provide Eventbrite  https://www.eventbrite.ie

Note: HCI members who posts in our online community are anonymous but may post sensitive information about yourself or your loved ones. We advise our community members to be careful not to post information about themselves which would allow them to be identified.

5 Where do we store your data

We might store your information in different places. Physical files are stored in our office and our archives. Electronic files are stored on our secure servers and in the cloud. Whenever we transfer your data in such a way, we will ensure appropriate safeguards are in place. You may contact us via e-mail, letter or telephone in case you wish to find out more or to obtain a copy of the appropriate safeguards.

6 What are your rights

 You have the right to request that we:

  • Inform you whether we process your data, provide you with details relating to our processing, and with a copy of your data;
  • Rectify any inaccurate data we might have about you without undue delay;
  • Complete any incomplete information about you;
  • Erase your personal data without undue delay,
  • Are restricted from processing your data; and
  • Furnish you with the personal data which you provided to us in a structured, commonly used and machine-readable format.
  • Where we process your data solely on the basis of your consent, you are entitled to withdraw your consent at any time. This will not affect the lawfulness of our processing before the withdrawal.
  • You also have the right to lodge a complaint with the Data Protection Commissioner at any time.

The exercise of your rights might be subject to certain conditions prescribed by law and we might require further information from you before we can respond to your request. You may exercise your rights by contacting us at the addresses or e-mail address provided above.

7 Change to our Privacy Policy

We may amend this privacy statement from time to time at our own discretion and will publish such updated version on our website, as appropriate. At the top of this document you can find the date on which this privacy statement was last updated.

8 How to reach our data protection officer

If you have any questions regarding this privacy policy, you may contact us using the information below.

Data Protection Officer, Heart Children Ireland,
The Carmichael Centre, North Brunswick Street, Dublin 7. DO7RHA8
Website: www.heartchildren.ie
Email: heartchildren@eircom.net
Tel: + 353 1 8740990

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